Privacy Policy
Last updated: February 2026
At HonestRent, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this policy carefully. By using HonestRent, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
When you create an account or use our services, we may collect:
- Email address (for account creation and communication)
- Display name (optional, for your profile)
- Profile picture (if you sign in with Google)
- Reviews and content you submit
Review Data
When you submit a review, we collect:
- Property address and details
- Ratings and review content
- Rent information (anonymised and aggregated)
- Tenancy dates
- Deposit information
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and approximate location
- Browser type and version
- Device information
- Pages visited and time spent
- Referring website
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Display reviews and ratings to help other tenants
- Calculate rent insights and market statistics
- Send you important updates about your account
- Respond to your enquiries and support requests
- Detect, prevent, and address fraud or abuse
- Improve our website and user experience
Anonymous Reviews
Your identity is protected. When you submit an anonymous review, your name and personal details are never displayed publicly. Only the review content and ratings are visible to other users. We store your user ID internally for moderation purposes only.
Third-Party Services
We use the following third-party services:
Supabase
Database and authentication provider. Stores your account and review data securely.
Google OAuth
Optional sign-in method. We only receive your email and profile picture.
Ideal Postcodes
UK address lookup service. Used to autocomplete addresses when submitting reviews.
Vercel
Website hosting provider. May collect basic analytics and performance data.
Cookies
We use essential cookies to:
- Keep you signed in to your account
- Remember your theme preference (light/dark mode)
- Ensure the security of our services
We do not use advertising or tracking cookies.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our services. Reviews you submit remain on the platform unless you delete them or request their removal. If you delete your account, we will delete your personal information within 30 days, though anonymised review data may be retained.
Your Rights
Under UK data protection law (UK GDPR), you have the right to:
- Access — Request a copy of your personal data
- Rectification — Correct inaccurate personal data
- Erasure — Request deletion of your personal data
- Portability — Receive your data in a portable format
- Object — Object to processing of your personal data
- Withdraw consent — Withdraw consent at any time
To exercise these rights, please contact us at dhaif@dhaifbekha.com
Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes encryption in transit (HTTPS), secure database storage, and regular security reviews.
Children's Privacy
HonestRent is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: dhaif@dhaifbekha.com